Most Frequently Asked Questions

Our Customer Service Representatives talk to hundreds of collectors each day.  Often, the callers have questions like these.  So we’re sharing the answers to these common questions here, hoping you find them helpful.

What’s the difference between the Heritage and Heirloom supplements? Mystic’s Heritage collection pages illustrate U.S. commemorative stamps.  The Heirloom collection pages illustrate both commemorative and definitive issues.

How do I remove the paper off self-adhesive stamps? Soak them in room temperature water for about 20-25 minutes.  Gently slide the stamp off the backing paper.  Stamps issued in 2008 to the present should not be soaked.  Instead, cut them from the envelope.

I received stamps from Mystic that I didn’t ask for and don’t want.  What do I do? Mystic periodically sends stamps “on approval” that we think our collectors might enjoy.  After looking the stamps over and deciding you don’t want them at this time, just return them and the top portion of the invoice to us in the postage paid envelope we’ve enclosed.

How do I tell the difference between a coil stamp and a booklet stamp? A coil stamp has perforations on either the top and bottom or both sides.  A booklet stamp has perforations on 3 or 4 sides.

What does “hingeless” mean? Hingeless pages have clear drop end mounts attached to them.  They’re convenient, saving you the time of affixing mounts.

How do I know what size mounts to use for my stamps? Mounts are measured in millimeters.  Just measure your stamps’ width and height.  Add 5 millimeters to each measurement, then refer to our Mystic mount list to find a corresponding size.  Or go to Mystic’s website and enter the stamp’s description or Scott number in the search box.  Mount sizes are listed on each stamp’s page (see the lower right corner of this image.) Screen Shot 2014-10-10 at 1.20.46 PM What supplies would you recommend for someone just starting to get into stamp collecting? We recommend our free Stamp Collecting Guide, your choice of mounts (MM500) or hinges (LS120), round tip tongs (LS150), magnifying glass (LS161), perforation gauge (LS130) and our Heirloom Album (M8104) for U.S. stamps or Voyager Album (M270) for worldwide issues.

How do I know what the value of a certain stamp in my collection might be? We suggest you go to your local library and look it up in the Scott Catalogue which is usually located in the reference section.  If you’re not able to find the stamp listing, contact the ASDA for information on a dealer in your area who might be able to examine the stamp for you.

What is the difference between an album and a binder? An album is a binder with the pages.  A binder does not come with pages.

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